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Privacy Policy

Privacy Policy

CONTRADITIONS is committed to protecting the privacy rights of our customers acquired while visiting our studios, from doorsteps services and website,

CONTRADITIONS knows that you care how information about you is collected, used and shared, and we appreciate your trust. By providing us with personal information during our doorstep visits, visiting our showrooms, or accessing, browsing or otherwise using this Website, you confirm that you have read, understood and agree to this privacy policy.


CONTRADITIONS is a personalised custom made-to-measure and one stop solution for menswear (i.e. formal, casual, ethnic and accessories). We offer our product and ervices under omni channel model on demand doorstep, studio and online i.e.

We not only do we provide stylish outfits in fine fabrics at the best price with the fastest delivery time; we are revolutionizing the way men dress. We also rovide you styling by team of experienced designers.


The information we learn from customers helps us personalize and continually improve your shopping experience. We collect personal information from you when you voluntarily provide it to us. We also collect certain information automatically when you visit our website or our showrooms or when we visit your doorsteps. We will also at times collect personal information from third parties.


During your use of CONTRADITIONS , such as registering for My Account and signing into your account, you will be asked to provide personal information (such as your ame, e-mail address, postal address, telephone number, credit card information, measurement details, etc.) for the purpose of facilitating communications with you or acilitating your use of including placing an order for custom made apparel, backing up your measurements online, signing up to receive the latest product releases, style advice, fashion tips, using the Refer a Friend feature, and receiving promotion codes. We will also collect similar information from you when you visit our showrooms. If you choose not to provide certain requested personal., information, you will not be able to register as an CONTRADITIONS customer, obtain certain products or services, or use certain features of the Website.

We also ask you information like your physical attributes, personal preferences, lifestyle and clothing wardrobe related information (such as your social profile link, your colour preference, your face shape, body shape etc. to provide you “Made-to-Wear” services.

When you receive a shipment, we record what you keep, what you return for alterations or any other events. If you provide us feedback or contact us via e-mail or through the Services, we will collect your name and email address, as well as any other content included in the message.

We also record additional information based on inputs provided by our Personal Stylists/ Customer Care to serve you better.

If you provide us feedback or contact us via email, we will collect your name and email address, as well as any other content included in the email, in order to send you a reply.

When you place an order for the Services or when you order products through the Services, we or our third party payment provider will collect payment, shipping and billing information in order to process the transaction.

When you place an order for the Services or when you order products through the Services, we or our third party payment provider will collect payment, shipping and billing information in order to process the transaction.

When you post content (text, images, photographs, videos, messages, comments or any other kind of content) on our Services, the information contained in your posting will be stored in our servers and other users of the Services will be able to see it if you post it in an area made public, such as comments on our blogs.

We retain information on your behalf, such as messages you send (including the content of the message and the recipient data) using your Account.

When you participate in one of our surveys, we may collect additional profile information.

We may collect the unique device id number of the electronic device on which you use our website or application.

We may also collect personal information at other points in our Services that state that personal information is being collected.

Information Collected from Third Party Companies. We may receive information about you from other sources. We may add this information to the information we have already collected from you via our Services in order to improve the Services.

Information Collected from Social Networking Sites. The Services allow users to share information with us via social networking sites, such as Facebook, Facebook Messenger, Instagram, Pinterest, LinkedIn or Twitter (each an “SNS”). In some cases, you can sign-in to the Services using your SNS account information. By sharing your SNS profile, you are allowing us, including your stylist to access some of your SNS information as allowed by you (such as profile information and profile photo). We may receive that information from your SNS profile and that information may be imported to the Services. Our Services also allow you to share information via such SNS profiles, such as referral links. You acknowledge and agree that you are solely responsible for your use of SNSs and that it is your responsibility to review the terms of use and privacy policy of the third party provider of such SNSs. We will not be responsible or liable for: (i) the availability or accuracy of such SNSs; (ii) the content, products or services on or availability of such SNSs; or (iii) your use of any such SNSs. You can remove your SNS profile information via your Account Settings or Style Profile, as applicable, at any time. If you disconnect an SNS account that you have previously connected, the SNS public profile data and SNS-provided-email will be deleted from our active databases.

INFORMATION WE COLLECT AUTOMATICALLY uses "cookies", a technology that stores a small amount of information on a website user's computer to permit the website to recognize future visits using that computer. Cookies enhance the convenience and use of For example, the information provided through cookies is used to recognize you as a previous user (so you do not have to enter your personal information every time), offer personalized web page content and information for your use and otherwise facilitate your website experience. Cookie data may be used for purposes including delivering to you banner advertisements and other advertising tailored to your interests when you visit certain websites and selecting offers and products to display to you when you visit our website. You may also wish to decline cookies generally if your browser permits, but doing so may affect your use of the website.

We may also record information for your interaction with our stylists, tailors on a video call or telephonic call to provide you with a more accurate solution. Further, we may store and use additional inputs provided by stylists and tailor during your interaction with them.

To help us make emails more useful and interesting, we often receive a confirmation when you open emails from if your computer supports such capabilities. If you do not wish to receive e-mail or other mail from CONTRADITIONS, please simply click unsubscribe.

Information is also automatically collected from your mobile device (if Wi-Fi is enabled) when you visit our showrooms. We collect this information from our third party partner, as described in more detail in the Information We Collect From Third Parties section below.


We will also collect personal information from friends or family members who have referred you to us, for example, in connection with a Refer-A-Friend promotion.


We use the information that we collect about you to:

Process and fulfill your orders and provide customer service.

Manage your Account.

Administer the Website.

Monitor customer online and offline traffic patterns and site usage to help us develop and improve the design and usability of the site, our showrooms, our products and services and our marketing campaigns.

Protect the security or integrity of our website and our business.

Notify you about enhancement to our services, such as recent updates to the Website, new services and special offers that may be of interest.


We share personal information as described below.


If you use the website on behalf of another person or organization (such as your employer), CONTRADITIONS may provide your personal information to that authorizing person/organization. CONTRADITIONS has no control over the use of your personal information by the authorizing person/organization, and that use is not subject to this Policy.


CONTRADITIONS will provide your personal information to its affiliated businesses or other suppliers and service providers as necessary for the purposes described in this Privacy Policy. For example, CONTRADITIONS discloses certain personal information to the team of stylists, tailors from whom your suit is made, your credit card provider and the shipping company in order to facilitate the purchase and delivery of suits through our website. CONTTADITIONS may also disclose certain personal information to service providers that analyze website use. CONTRADITIONS requires its affiliated businesses, suppliers and service providers to agree to use your personal information only for the purposes for which it is provided to them, and to protect the privacy of your personal information in a manner that is consistent with this Policy. Some of these affiliates, suppliers and service providers may be located outside India.

We use this profiling to manage and tailor the content and services we provide to you.


CONTRADITIONS may be involved in the sale or transfer of some or all of its business. As part of that sale or transfer, CONTRADITIONS may disclose your personal information to the acquiring organization, but will require the acquiring organization to agree to protect the privacy of your personal information in a manner that is consistent with this Policy. CONTRADITIONS has no liability for the acquiring organization's use and disclosure of your personal information.


CONTRADITIONS (or its affiliates, suppliers and service providers) may disclose your personal information to an Indian or foreign government institution or regulatory authority that has asserted its lawful authority to obtain the information, but in each case only where CONTRADITIONS has reasonable grounds to believe the information could be useful in the investigation of unlawful activity, or to comply with a subpoena or warrant or an order made by a court, person or body with jurisdiction to compel the production of information, or to comply with court rules regarding the production of records and information, or to its legal counsel, or as otherwise might be required in compliance with applicable data protection legislation.


CONTRADITIONS will disclose your personal information in other circumstances, but only with your consent.


Personal information is retained in accordance with record retention policies. Our record retention periods are established taking into account requirements of privacy laws, the purposes for which the information was collected, legal and regulatory requirements to retain the information for minimum periods, limitation periods for taking legal action, and our business purposes.


You can add or update certain information on pages such as those referenced in the My Account section, simply logging in with your email address and password. If you do not want to receive e-mail or other mail from us, please simply click Unsubscribe button in your email newsletter. To request access to or correction of your personal information in our custody or control, please contact us as described below. We may take reasonable steps to verify your identity before providing access to or correction of your personal information.


Children under the age of 18: Use of the Platform is available only to persons who can form legally binding contracts under Indian Contract Act, 1872. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc. are not eligible to use the Platform. If you are a minor i.e. under the age of 18 years, you shall not register as a User of the Platform and shall not transact on or use the Platform. As a minor if you wish to use or transact on Myntra, such use or transaction may be made by your legal guardian or parents on the Platform.


If you are a non India. user of the Services, by using the Services and/or providing us with information, you acknowledge and agree that your personal information may be processed for the purposes identified in this Privacy Policy. In addition, your personal information may be processed in the country in which it was collected and in other countries, including India, where laws regarding processing of personal information may be less stringent than the laws in your country. By providing your information, you consent to such transfer.


By accessing the Website, You have agreed to the terms set out in this Policy. This Policy should be at all times read along with customers acquired at the store.

Unless stated otherwise, the Policy applies to all information that CONTRADITIONS has about You and Your account.

By using this Website and the products, content and services provided on the Website, You agree and acknowledge that Your Personal Information collected through the Website may be transferred across national boundaries and stored and processed in any country around the world. You also acknowledge that in certain countries or with respect to certain activities, the collection, transfer, storage, and processing of Your information may be undertaken by trusted third party vendors or CONTRADITIONS such as credit card processors, web hosting providers, communication services, and web analytic providers, to help facilitate CONTRADITIONS providing certain functions.

Any disputes arising under this Policy shall be governed by the laws of India and the Courts in Hyderabad shall have exclusive jurisdiction.


We keep our privacy policy under regular review and we will place any updates in this webpage. This privacy policy is effective as of the last updated date above.


If you have any comments or questions about this Policy or your personal information, please send your comments by e-mail to our Privacy Representative at reachus@ Copyright @2016 rights reserved. CONTRADITIONS, door no:8-2-466, road no – 4, panjagutta road, banjara hills, Hyderabad-500034. (Landmark: near lane next to gvk one entrance gate, zahara nagar).

Phone - 8297563802, 9700020305.

Terms of Service published: 26 june 2023